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“thank you for taking the time to explain the treatment to me, it makes it much easier to find the time to carry the treatment when I understand why I am doing it”
Mrs E of Ipswich

“please thank Chloe for being so helpful and understanding especially when my daughter was there too, an a very sad occasion”
Mrs D of Framlingham

“your nurse is so lovely and kind, I know you have to be professional but I can tell you all really care”
Henley horse owner

“I am very grateful to you for taking the time to explain things so clearly”
Mrs G of Felixtowe

“best she's ever been, wish you had been my vet years ago and then I could have had many more years of fun, instead of just thinking I had a grumpy mare. I now know she had neck pain, but now she’s not in pain anymore she's so happy and relaxed, thank you”
SG of Debenham

“thank you for the very professional and sensitive way you handled the situation”
Mrs V of Brandeston

“sincere thanks to all of past and especially most recent care of our beloved horse, who came to trust you, Helen, more than any other vet. Thank you to Nicky your nurse who has always, without fail, been so pleasant and helpful – a great asset to your team”
S of Saxmundham

Mrs P of North Suffolk
commenting on the cost of taking her cat to small animal vet on a Sunday, stated that the small animal vet fees seemed slightly excessive, when her horse vet would get in her car and drive out to visit and examine the horse, for less than it was costing her to walk through their door

Mr J of Wetheringsett
found the Prascend evening for owners of horses with PPID, “to be a very informative and enjoyable evening”

“I'm very thankful that over the last two years I've had your honesty and professional prowess with our wonderful Ellie pony, so massive thank you from us all. She looked fabulous when we popped in over the weekend, finally feel we can start enjoying our pony again”
KC of Diss